We strive to ensure all work is done to the highest possible standards. However, should a fault occur, for peace of mind we do provide a guarantee on all labour and parts for 12 months. We also provide a detailed invoice on each job, with a breakdown of all parts, so customers can reference this should a fault occur. Should you require any further information about our tried and trusted guarantee, please don’t hesitate to get in touch on 020 3837 4960 or email us at Adam@flush.uk.com.
Guarantees and warranties are not insurance backed.
Where we cannot resolve any complaints using our own complaints procedure, as a Which? Trusted trader we use Dispute Resolution Ombudsman for dispute resolution. In the unlikely event of a complaint arising and you wish to refer the complaint to them please contact 0117 981 2929 or via their website www.disputeresolutionombudsman.org